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Dr. Jacobs, Optometrist ReOpening & Offering Appointments!

During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:

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An Expectations Checklist—For All of Us

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Precautions You should Be Taking

  • ALL patient encounters will be by appointment. Walk-ins will not be allowed.
  • All patients must complete a COVID-19 questionnaire upon arrival at the practice.
  • We ask that you arrive at your appointment alone unless you are a minor and require adult supervision then we will allow one caregiver inside with the child.
  • Patients may be asked to wait in their car for their appointment, depending on how many people are in the practice at any given time
  • We ask that upon entering our clinic, that you immediately wash your hands with soap and water or hand sanitizer.
  • Anyone who enters the building will be required to wear a face mask. If a patient does not have a mask, we will provide one at the front door.
  • We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing.
  • Staff will not shake hands with any of our patients. Please don’t take it personally. 🙂
  • We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
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Steps Our Practice is Taking

  • Appointment times will be spaced further apart to ensure social distancing.
  • Hand sanitation stations are available at the entrance.
  • All of our staff and doctors will be wearing appropriate Personal Protective Equipment (PPE).
  • Spread-out patient chairs in the optical and reception area – at least 6 feet apart.
  • Each pre-testing and examination rooms are disinfected after every patient exam, including all surfaces, instrumentation, door handles, and equipment.
  • We will disinfect frames after a patient has contact with them.
  • Regularly cleaning and disinfecting railings, door handles, counters, reception room areas, and all spaces where public interaction occurs.
  • Limiting the number of patients in the office or any area at one time.
  • All reading material has been removed from the waiting area.
  • Deep cleaning at the end of each day.
  • Discussions with doctors and staff will be kept to a minimum.
  • Follow up phone calls or telehealth video conferencing will be available as needed.

BIG NEWS!

We’ll soon be “Eyes on Main”! And that’s not the only news... please offer a warm welcome to Dr. Mike Gowen.

From Dr. J:

I opened my office in 1990 – That’s 30 years coming up on August 1st!!   In some ways it feels like yesterday, and in others, like forever.  Along with so much else that has changed this year, one more occasion is on the horizon.  I am excited to announce that I am selling my practice to Dr. Mike Gowen.  Dr. G and his wife, SallyAnn, met at Virginia Tech close to 40 years ago. They have been proud and loud Hokies ever since and dreamed of returning to live in Blacksburg.  Both are strong supporters of the arts, athletics and the civic engagement that make this a very special place to live, work and play!

I am thrilled to be handing the baton to a doctor who believes as I do in community service. Plus, he is laser focused also on individualized patient care, personal and professional intellectual advancement and enjoying the good things and kind people who come along every day.

Better yet, I’m not going anywhere!  I will continue seeing patients, focusing on visual rehab for those suffering from concussions/TBI, working to control the progression and consequences of nearsightedness through orthokeratology and other treatments, and counseling all regarding the inter-relation of the eyes, brain and body, along with the importance of nutrition, exercise and mental well-being.  There’s so much I yet want to learn and do, and now I won’t have to worry about arguing with insurance companies.  I’m excited!

From Dr. G:

It’s impossible to express how pleased I am to be moving to Blacksburg. It has long been the dream of my wife and I to become a part of this unique town, where we met as Virginia Tech students and continued to frequent as alumni.    I look forward to the privilege of serving the people of Blacksburg and bringing my lifetime of experience in the field of eye care to serve one and all. I'm delighted that Dr. Steve Jacobs will remain with the practice, which will now be “EYES on Main.” I consider it a great privilege to continue the exemplary patient care and community service that Dr. Jacobs has and will continue to provide to the New River Valley. Together we will serve the Blacksburg community with the same culture of care and community involvement that has always been a part of this practice.

 More updates to follow.  Send us a message or give us a call with questions, comments, or to set up an appointment.

We can always be reached at 540-953-0136!

Sincerely,Dr. J, Dr. S, Dr. G & staff